We need Thinkers, people who can perceive current limitations, detect emerging trends, anticipate possibilities, and heuristically re-tool themselves for the opportunities of tomorrow.

Innovation is the most evolved stage in the development of knowledge management. The first stage is the acquisition of data, the second is conversion to information, the third is transformation to knowledge, and the fourth is innovation.

The fundamental continuous improvement process requires the ability to break out-of-the-box of conventional ways of working...

Let me explain why...